NATIONAL DISABILITY INSURANCE SCHEME
Booking a Service with Us Through the NDIS
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At Neurokin Natural Cleaning, we are proud to provide neuro-inclusive, eco-friendly cleaning services for NDIS participants, including those with sensory sensitivities or sensory processing disorders. Our services use only natural, non-toxic cleaning products, tailored to the needs of participants, ensuring a safe and comfortable environment.
For clients who need a more sensory-friendly experience, we offer a Sensory Friendly Add-On at no extra charge, which includes unscented and hypoallergenic products, no harsh chemical smells, and customisable Quiet Cleaning Options like low lighting, limited conversation, and no vacuuming. Whether you require regular home cleaning, decluttering support, or a specialized neuro-inclusive cleaning package, our team will work closely with you and/or your Plan Manager to customise our services to meet your specific needs.
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NDIS Eligibility & Payment Information
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Our services are available to Self Managed and Plan Managed NDIS participants. Unfortunately, we are unable to provide services for Agency Managed participants at this time. If you are unsure about your funding type, we recommend checking with your Plan Manager or NDIS support team before booking.
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Self Managed participants have the flexibility to pay for their services independently and seek reimbursement through their NDIS plan. Plan Managed participants will have their invoices sent directly to their Plan Manager for processing. Payments are due within 7–10 business days of receiving an invoice. We issue invoices on the same day as your service, with a clear breakdown of all costs, including NDIS service codes, hours worked, and total charges.
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Service Agreements & Compliance
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When booking a service with us through NDIS funding, both participants and Plan Managers agree to our Service Agreement, which outlines responsibilities, payment terms, confidentiality, and compliance with NDIS regulations. We are committed to maintaining high standards, including adherence to the NDIS Code of Conduct and NDIS Quality and Safeguarding Framework. Our agreement also ensures transparency and flexibility.
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For more details on our NDIS-compliant cleaning services, payment terms, and invoicing processes, please email us at info@neurokincleaning.com.au or see the Service Agreement below. We’re here to make cleaning accessible, stress-free, and supportive for all NDIS participants!
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